The Bottom Line
The overarching message is that management behavior is
critically important to the success of any HME organization (or any
organization, for that matter). If they model positive behavior
with a sense of urgency, openness and approachability, managers
will show through their leadership that they act as business
owners. Their personal integrity will be mimicked by their staff.
With this positive behavior, objective measures for accountability
will help them gain additional profitability.
Read more The Bottom Line
Miriam Lieber is president of Lieber
Consulting, Sherman Oaks, Calif., specializing in operations
management and reimbursement for the HME industry. You can reach
her at 818/789-0670 or by email at email@example.com.
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