Features

Heard at the Show

As usual, providers attending Medtrade Spring expressed their opinions about a number of the industry's most pressing issues. Following are some of their

As usual, providers attending Medtrade Spring expressed their opinions about a number of the industry's most pressing issues. Following are some of their comments on a range of topics they say are chief concerns.

On certification

“When you get into custom rehab equipment, you better know what the heck you're doing or you should not be in it. We're out there for the end user. There are lots of unqualified people in this business [who] should not be, no doubt about it. When you start getting more certification, it's going to help clean up the industry a lot.”
Gary Salazar, rehab technology specialist, Mobility Giver Inc., Huntington Beach, Calif.

On reimbursement cuts

“Reimbursement and access to care is the chief concern. Third-party [payers are] reducing reimbursement, and they're choosing what they want to reimburse based on prostituting the industry instead of the real care and services that we provide.”
Scot Silber, R.Ph., CEO, Green Valley Drugs, Home Health and Physician Sales, Henderson, Nev.

On technology

“I'm looking for technology. I want to use technology to maintain our operations and reduce our expenses. I don't want to cut people because of the scare of competitive bidding and everything else that's going on. We still need to provide a service … and my main concern is the patient back home. I think technology can help, so I'm going to use it as much as I can.”
Velma Goertzen, RN, general manager, Health-E-Quip, Hutchinson, Kan.

On business as usual — not

“I think those individuals who [keep doing] business like they've been doing it for years are going to have some trouble. There are tremendous opportunities for those who want to get into the business and actually respond to what the market wants instead of what they think the market wants. There is a real opportunity to take advantage of the changes in the industry now because you're going to be ahead of your competition that is locked into a way of doing things.”
Bill Talley, president, Freedom Medical Solutions, Fayetteville, Ga.