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Study: Consumers Care about Accreditation

Oakbrook Terrace, Ill.

More than ever, American adults are playing an active role in choosing their health care providers, and a provider's accreditation status is integral to that choice, according to a July report from the Joint Commission on Accreditation of Healthcare Organizations.

In speaking with 1,000 adults ages 18 and older, a private telephone-survey company hired by JCAHO learned that 55 percent of respondents had researched one or more health care organizations before selecting a provider.

“Moreover, 80 percent [of respondents] indicated they would feel more comfortable or confident about [health care] services if they knew the provider was accredited,” the report said.

Additionally, one in three respondents claimed to be familiar with the accreditation process, and 3 percent of respondents named JCAHO without receiving prompting from the interviewer. With prompting, 18 percent of respondents claimed to be aware of JCAHO.

For breaking news, go to www.homecaremonday.com, the electronic news service of the home medical equipment industry.

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