Operations

2009 HME Industry Salary & Benefits Survey: Cold Comfort

2009 Salary & Benefits Survey shows just how hard HME industry has been hit.

It's the classic good news-bad news situation for home medical equipment providers: Salaries seem to be holding steady — but that's for employees who have kept their jobs.

Over the past 12 months, nearly one in three HME providers (31 percent) participating in HomeCare's Salary & Benefits Survey have had layoffs.

That stat and others across the survey show without a doubt that the industry's tumultuous conditions, worsened by the nation's sputtering economy, have extracted a heavy toll.

Take employee benefits, for example. Fifty-seven percent of providers reported they had made changes to their company's health care plans in the past year: 35 percent changed/modified plans to save the company costs, 16 percent have done so to save employees costs and 27 percent have increased employee premiums.

In a second telling example, 84 percent of providers in the magazine's 2008 survey gave employees raises averaging 5 percent. This year, the average raise was also 5 percent, but only 53 percent of providers handed them out.

Over the past 12 months for providers
in HomeCare's survey group
31% have laid off employees
38% have frozen salaries
33% have left positions vacant
57% have made changes to health benefits
14% have reduced employees' work hours
53% gave raises vs. 84% in 2008
29% have dropped bonuses
26% have reduced commissions

Thirty-eight percent of providers in the 2009 survey group have frozen salaries, another 13 percent have reduced them and 14 percent have reduced the hours of some employees. Thirty-three percent have left an open position vacant. Twenty-nine percent have dropped bonuses for some (16 percent) or all (13 per-cent) employees. Twenty-six percent have reduced commissions.

The reasons for all this are exactly what you might expect. Here's a representative sample of answers providers gave when we asked why they had laid off staff, cut back hours and/or reduced salaries or commissions:

  • "Because Medicare allowables have been so cut and coverage items have been deleted. Also, the new regulations for oxygen are killing us."