Home medical equipment (HME) providers and pharmacies are facing reduced reimbursements and staffing challenges while striving to deliver positive patient experiences.
Join us for a panel discussion with seasoned revenue cycle management and patient collection experts to learn how you can improve your financial health by streamlining your operations and optimizing patient collections. Also, hear directly from your peers about the challenges they’ve faced, lessons learned, and strategies they’ve implemented to improve operational and financial performance.
This engaging conversation will cover:
- Strategies to manage staffing challenges without impacting the patient experience.
- Tools and metrics to help you monitor and optimize your billing operations.
- Technology solutions that can positively impact and maximize your patient collections.
- Success stories and best practices shared by your peers.
SPEAKERS
Vice President, Revenue Cycle Management
Brightree
As vice president for the revenue cycle management service business for Brightree, Krishnan leads global operations with a distinct focus on driving value for clients by maximizing their quality and ROI. In addition, his expertise in managing operations and his keen focus on analytics helps customers achieve optimization and workflow efficiency, as well as help to provide actionable insights into businesses. Krishnan has a diverse background with strong business and deep technical skills. Prior to joining Brightree, Sunil worked at Intel Corporation as a senior design engineer. He has a Masters in electrical engineering from Arizona State University and an MBA from the Goizueta Business School at Emory University.
Director of Customer Success
Brightree Patient Collections
Cindy has 12 years of experience in the durable medical equipment industry in customer service, process creation and improvement, and revenue cycle. For the past five years, she has led a team of customer success specialists and managers who work diligently to help Brightree customers manage their patient pay collections by adopting recommended best practices.
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