LAS VEGAS—ATLAS Technology, LLC announced the addition of the Referral Acquisition Management Program (RAMP) to its enterprise family of software options for the durable medical equipment (DME) and Rehab Mobility industry.
ATLAS said RAMP is different than traditional Contact Resource Management (CRM) software in that it was designed specifically to manage the relationship with the medical professional who is a referral source for customers that need the medical service/products offered by the company.
“The addition of RAMP to our current ATLAS Technology software offerings: ATLAS Enterprise Software Platform, ATLAS Clinical Evaluation Software (ACES) and ATLAS-FIOS Service & Repair Education, gives our DME and rehab clients a more complete enterprise software designed specifically for their business; a complete family of software offerings unique to the DME industry," said William “Bill” Paul, CEO and founder of ATLAS Technology. "RAMP is available as stand-alone referral marketing software or included with the full ATLAS Enterprise Software Suite. We have been in this industry for over 20 years and understand the unique challenges encountered by our customers and have designed the best options to help them run their business more efficiently.”
RAMP offers the following advantages:
- Manages the relationship with the medical professional that is a referral source for customers who need the medical service/products offered by the company.
- Organize referral contact lists.
- Manage your relationships with current and prospective referral sources and other contacts.
- Create custom contact workflows for each referral source using email, text, voice calls, physical visits, special events and more.
- Track interactions from first contact to each patient referral(s).
- Each custom workflow is automated by sequence of contact type, frequency, salesperson, equipment type and more.
- Focus on automation to streamline the referral source acquisition process to automatically track touchpoints to final touch and auto-repeat from anywhere in the workflow process.
- Track the patient referrals by source from the history.
- Real-time updates in one spot for collaborative team actions.
- Strong data analytics and reporting to audit your referral source acquisition marketing campaigns and patient referral effectiveness.
- Workflow tracking to determine the best workflow effectiveness in generating patients. Know which workflow set up is best e.g.: in-person visits, follow up calls, emails, ect.
- A direct marketing software for the home health, durable medical equipment and medical mobility industry.
- Use the notes section to document pertinent conversation points.
