SAN FRANCISCO—Incredible Health, an artificial intelligence (AI)-powered career marketplace for permanent health care workers, announced a major expansion: it will now streamline hiring for permanent technicians, and extend its reach into home health organizations and ambulatory surgery centers (ASCs). With technicians making up 60% of the health care workforce and facing growing shortages, Incredible Health's marketplace is dedicated to helping these professionals find permanent roles and fulfilling careers.
Incredible Health said this expansion is a critical step in advancing its vision of helping health care professionals live better lives and its mission to help health care professionals find and do their best work—while expanding career opportunities for millions of health care professionals nationwide.
The inclusion of home health and ASCs alongside acute care hospitals brings Incredible Health’s platform to a wider group of health facilities.
The Next Healthcare Workforce Crisis: Technicians
Technician shortages are emerging as a health care crisis, much like the nursing shortage of 2021, with an estimated shortfall of over 3.2 million allied health care workers in the U.S. by 2026. Hospital labor costs have increased by 21% since the pandemic, and year-over-year labor expenses rose by 10% from 2023 to 2024. Technician shortages not only strain healthcare providers’ budgets due to reliance on temporary labor, but also lead to delays in imaging, surgical procedures and emergency care, ultimately impacting patient outcomes.
By expanding its platform to support technicians, Incredible Health aims to address this challenge head-on. Prioritizing permanent roles reduces costs, ensures consistent care, drives growth and expansion and helps future-proof operations, enabling health systems to deliver timely care and better manage workforce budgets. Technicians can access the platform for free to plan and manage their careers and find their dream roles. Currently available in nine states including California, New York and Texas, the technician marketplace will roll out nationally by the end of 2025.
Innovative Solutions for Expanding into New Employers
By expanding beyond hospitals, Incredible Health looks to transform hiring for Home Health organizations and ASCs, helping them reduce reliance on costly temporary labor and save millions per facility per year. Already trusted by 15 Home Health organizations and 50 ASCs, the platform creates career opportunities for nurses and technicians in a range of settings, helping them find roles that align with their preferences, skills and goals. This ensures that a wider range of employers can efficiently hire the qualified professionals they need to meet rising demand, reduce turnover and improve patient care:
Home Health Organizations
With employment in home health expected to grow by 21% over the next decade, demand for skilled professionals is surging. Incredible Health now connects organizations with more than 200,000 nurses seeking permanent home health positions, providing health care professionals with fulfilling career options and health systems with faster, more reliable hiring. Nurses hired at Home Health organizations through Incredible Health have, on average, eight years of experience—a critical factor in home health, where nurses often work independently. Greater experience ensures high-quality, consistent care, improving patient outcomes and reducing hospital readmissions.
“We’ve seen firsthand the challenges faced by nurses, and we’re now applying those lessons to the growing crisis of technician shortages—circumstances that many of our health system partners have compared to the nursing crisis of 2021,” said Iman Abuzeid, CEO and co-founder of Incredible Health. “At the same time, our expansion into home health and ASCs is not just about faster hiring and cost reduction—it’s about helping nurses and technicians build meaningful, long-term careers in settings best suited to them. This is a major step forward in our mission to help healthcare workers live better lives.”
You can find more information on Incredible Health’s platform expansion here. Information for health systems, ASCs and home health organizations can be found here, and resources for nurses and technicians can be found here.