VICTORIA, British Columbia—Ok Alone announced the launch of its safety monitoring center service, which provides immediate emergency response to employees across North America.
Powered by AvantGuard, a TMA Five Diamond accredited safety monitoring center, this service delivers immediate emergency responses by connecting callers to live operators. The service guarantees a swift response is available around the clock, protecting users in any emergency. The service is faster at providing emergency help than calling 911, with an average call response time of 9.4 seconds, ensuring that users receive support quickly and efficiently.
The safety monitoring center relieves managers and organizations of monitoring and responding by independently managing emergencies and enhancing overall safety. The partnership between the Ok Alone and AvantGuard systems aims to give operators to access escalation procedures and location data, ensuring emergency responses are tailored to each incident and staff get the help they need. This new service for Ok Alone customers aims to transform how companies safeguard their lone workers, provide peace of mind and ensure the safety of employees.
"This is a significant step for Ok Alone in our mission to provide unparalleled protection for our users,” said Naz Dossa, CEO of Ok Alone. “By partnering with AvantGuard, we can guarantee an immediate and professional emergency response. Our software platform integrates seamlessly with AvantGuard’s service to ensure the best possible outcome when our users need help.”
"We're excited about our new partnership with Ok Alone and the opportunity to provide them with our industry-leading monitoring services,” said Troy Iverson, senior vice president of sales for Becklar Monitoring. “Becklar Monitoring is currently protecting nearly 2 million subscribers through our subsidiaries (AvantGuard in the U.S. and Armstrongs in Canada) and is recognized for providing the industry's premier wholesale critical event monitoring and response services. We're honored to help ensure the safety and well-being of Ok Alone's customers."
The new service offers 24/7 emergency monitoring, the benefits of which are listed below.
- The safety monitoring center provides a 24/7 emergency service response, managed by professionally trained operators who can react quickly and calmly in crisis situations.
- Operators can call emergency services directly to quickly dispatch emergency help.
- Operators can send help directly to a user’s pinpoint location anywhere across the U.S. and Canada through exact location monitoring, enabled by Ok Alone’s innovative software.
- The technology service ensures that emergencies can be handled quickly, without the reliance on internal employees to respond 24/7.
By using the new service, companies are able to protect their users with 24/7 emergency response teams who are ready to respond whenever help is needed.
For more information visit: okaloneworker.com/safety-monitoring-centre.
