BIRMINGHAM, Ala. (October 19, 2020)—The COVID-19 pandemic changed the world for homecare—but also elevated the profession in the eyes of the public and lawmakers, William A. Dombi, president of the National Association for Home Care & Hospice, said Monday as he opened the group’s annual conference.

“What has emerged is energy and enthusiasm about our future,” Dombi said.

MassPACE, the Massachusetts chapter of Programs of All-inclusive Care for the Elderly, has taken an innovative approach to serving its clients, mostly patients who are dual eligible for Medicare and Medicaid, during the pandemic. While traditionally center-based, MassPACE shifted to an at-home model, sending caregivers out with tablets for telehealth and also setting up social activities, counseling and more.

NASHVILLE, Tenn. (October 14, 2020)—National Seating & Mobility (NSM), a provider of complex rehabilitation technology, mobility and accessibility solutions in North America, and the company’s international private equity owner, Cinven, are pleased to announce the appointment of healthcare industry veteran Gregory Roth to the NSM Board of Directors.

ROSEVILLE, Calif. (October 14, 2020)—Always Best Care Senior Services, a senior care franchise systems in the United States, announced that it has awarded a Canadian Master Franchise territory to Steve Kelly. As part of the master agreement, Kelly will oversee Always Best Care’s franchise development in Canada, specifically in the province of Ontario, and will be responsible for driving the brand’s growth throughout the region.

WASHINTON, D.C. (October 13, 2020)—Since implementation of the Hospice Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey in 2015, the National Association for Home Care & Hospice (NAHC) and other hospice stakeholders have submitted recommendations for improvements to the survey, including suggestions that the survey be shortened and that certain questions be modified to eliminate the potential for confusion.