CINCINNATI, Ohio—FirstLight Home Care announced it was named a 2024 Best of Home Care Endorsed National Provider by Home Care Pulse (HCP).
According to Home Care Pulse, as a Best of Home Care Endorsed National Provider, the homecare company ranks among the top businesses that consistently set and meet the highest standards of care for their clients and families.
“It is an honor for our organization to be recognized among the best of the best,” said Kristen Duell, executive vice president of experience and Innovation for FirstLight Home Care. “I’ve had the pleasure of working with Home Care Pulse first as their CMO and now as a customer. It’s so fulfilling to see our franchise network get the recognition it deserves for continuous dedication to improving client and caregiver satisfaction.”
The Best of Home Care Endorsed National Provider recognition is given to those whose members have the highest overall client satisfaction scores as gathered through the HCP Experience Management Program. These are the top homecare franchises in North America whose members have proven their commitment to client satisfaction and excellence in home care and who excel above the industry standard, HCP said.
"It is our pleasure to recognize FirstLight Home Care as an Endorsed National Provider for 2024," said Bud Meadows, HCP's CEO. "This award is given to only a select few businesses, and FirstLight Home Care continues to show their commitment to providing only the highest care standards of care for their customers. We are honored to help support this important work."
FirstLight Home Care is committed to collecting honest feedback and opinions from clients and families The company has set a new standard by cultivating a Culture of Care that drives industry-leading client satisfaction.
