Thursday, January 19, 2023

DALLAS—January 19, 2023 – A recent survey of thousands of home-based care providers yielded key insights into strategies and opportunities for organizations in the care at home industry. An analysis of the survey data is now available in the 2023 Industry Trends Report provided by Axxess, the leading technology innovator for healthcare at home, and SimiTree, a premier provider of solutions for compliance, growth and profitability in the post-acute care industry.

Through this partnership, Axxess and DHIT continue to collaborate to ensure Axxess’ suite of solutions earns the rigorous ONC-ACB certification. The Office of the National Coordinator for Health Information Technology (ONC) uses its certification to advance the development and use of health IT capabilities and establish expectations for data sharing.

Survey responses show organizations continuing to be challenged to do more with less. Post-pandemic work demand increases and new regulatory changes while still addressing ongoing staffing challenges are the biggest barriers for organizations identified in the survey. Best practices suggested in the report include:

  • Improve margins with operational changes.
  • Train and educate your staff.
  • Engage in detailed payer contract review during strategic planning.
  • Assess key strategies that drive engagement and retention.

“While our industry is facing a number of challenges, this survey showed that recruitment and retention of staff, as well as reimbursement rates, are impacting the ability to provide quality care,” said Tammy Ross, senior vice president of professional services at Axxess. “Leveraging staff training resources and smart technology to ensure a solid understanding of regulatory changes across organizations will be critical.”

“2023, like any other year, presents its own unique set of challenges and opportunities for the home care industry,” said Nick Seabrook, managing principal at SimiTree. “Organizations are still dealing with staffing shortages and regulatory scrutiny that threatens reimbursement rates and patients’ access to care. Agencies that establish and execute a strategic plan to address the threats and opportunities are the ones that will position themselves for a successful 2023.”

The 2023 Industry Trends Report includes key insights on specific survey questions, as well as additional best practices from Axxess and SimiTree experts to help organizations drive higher margins and retain staff. The report is available to download now.