LIBERTY LAKE, Wash. (March 22, 2022)—Family Resource Home Care announced that it has received nine Best of Home Care Awards from the annual Home Care Pulse report that honors agencies that achieve best-in-class client and caregiver satisfaction scores in the Provider of Choice and Employer of Choice category from Home Care Pulse. These awards are granted only to the top-ranking homecare providers, based on caregiver satisfaction scores gathered by Home Care Pulse.
Family Resource is now ranked among a small handful of homecare providers across the country who have proven their ability to provide an exceptional working experience to employees. The Boise, Idaho, and Spokane and Bellevue, Washington offices earned awards as Provider of Choice. One of many satisfied clients illustrated “The compassion and dedication from all of the caregivers as well as the office staff is top notch,” while another expressed “We have been using Family Resource Home Care for many years and they have provided excellent service.”
Additionally, Arlington, Bellevue, Palouse, Seattle, Tacoma and the Tri-Cities branches in Washington State won the Employer of Choice award of which several employees have expressed “This is hands down the best agency I have worked for. The benefits are affordable. The training is amazing. And we improve more lives.”
“We want to congratulate FRHC on receiving these Best of Home Care Awards,” says Todd Austin, president of Home Care Pulse. “Since this award is based on real, unfiltered feedback from clients and caregivers, FRHC has proven their dedication to providing a great work environment and solid training to employees. We are pleased to recognize their dedication to quality, professionalism and expertise in homecare.”
Best of Home Care providers have contracted with Home Care Pulse to gather feedback from their caregivers via live phone interviews each month. Because Home Care Pulse is an independent company, it can collect honest and unbiased feedback.
“We are so grateful for these commendations which would not be possible without the exceptional caregivers and office staff who strive for quality each day,” said Jeff Wiberg, CEO of Family Resource Home Care.
“At Home Care Pulse, our mission is to help homecare businesses create an experience that goes beyond client and caregiver expectations,” said Austin. “We’re thrilled to recognize Family Resource Home Care as a Best of Home Care award-winning provider and celebrate their accomplishments in building a team of happy, qualified caregivers who provide outstanding care for their clients.”
Visit familyresourcehomecare.com for more information.
