DALLAS, Texas (August 3, 2021)—MedBridge and Homecare Homebase are teaming up to help homecare and hospice agencies enhance the patient and caregiver experience by elevating staff competency and improving patient engagement with high-quality care.
Homecare Homebase is a provider of cloud-based EMR software for home-based care agencies that improves clinical productivity, compliance, and workflow from intake to final billing. MedBridge develops best-in-class healthcare education and patient engagement solutions that allow organizations to significantly improve staff retention, quality of care and margins.
As the home health industry rapidly grows, agencies are challenged to attract and retain staff and provide high-quality care to an expanding patient population. With its online education and engagement solutions, MedBridge helps home health organizations solve pressing problems by improving and standardizing the staff onboarding experience and creating compelling career development programs, while also offering patient management solutions across the continuum of care.
Homecare Homebase Chief Strategy Officer Scott Pattillo shared the importance of Homecare Homebase’s partnership with MedBridge. “Our collaboration with MedBridge comes at a time when agencies need help retaining staff and ensuring high levels of patient satisfaction,” he said. “By delivering this integrated experience, our clients will not only be able to improve care for their patients but also improve the experience for their clinical teams, which ultimately leads to the best outcomes for patients.”
MedBridge’s comprehensive provider education platform allows agencies to elevate quality of care and engage their workforce by delivering the right level of education at the right time. With effective onboarding training and expert-led workforce development designed specifically for home-based care, agencies can improve competency, reduce time to productivity, upskill staff to expand services in the home, and remedy key performance gaps, all of which lead to improved staff retention.
Agencies are also able to better manage patients to improve quality of care while lowering costs by leveraging video-based patient education on a powerful engagement platform. Providers can replace unnecessary on-site visits and expand access to care with virtual visits, better track adherence and pain levels with patient-reported insights, and communicate between visits with in-app messaging.
“Homecare Homebase is an industry leader, and we see strong strategic value in this partnership,” said Justin Kowalchuk, MedBridge CEO and founder. “As the home care industry continues to evolve in response to both changing reimbursement models as well as the effects of COVID-19, this partnership will help us further empower home care agencies, their caregivers, and patients with innovative and impactful solutions.”
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