DENVER (April 14, 2021)—InnovAge Holding Corp. announced that it has appointed Alice Raia as chief information officer, bringing significant expertise in developing technological strategies to improve customer engagement and drive meaningful improvements to patient outcomes.
In this role, Raia will lead InnovAge’s strategy and development for data management, digital technologies integration, information technologies and technical transformation. Additionally, she will be responsible for data and technology integration across InnovAge, and modernizing and developing technical, data and digital platforms to enhance patient care.
“Older adults are projected to outnumber children under age 18 for the first time in U.S. history by 2034. As such, the need for caregiver and health services for older Americans is growing rapidly and requires the Program of All-Inclusive Care for the Elderly, or PACE, industry to invest heavily in technology to stay ahead of the curve,” said InnovAge President and CEO Maureen Hewitt. “As the largest provider of PACE in the United States based on patients served, InnovAge is accustomed to anticipating and leading this type of trend. Alice’s exceptional health care IT acumen will allow us to remain a leader in the application of innovative and impactful technologies, while enhancing the digital platforms that will increasingly drive patient outcomes.”
Raia brings to InnovAge more than 25 years of health care and technology experience, most recently as vice president—digital experience engineering at Kaiser Permanente in California. There she drove technology transformation in support of customers, members/patients and the workforce, and was instrumental in leading sustainable and meaningful customer engagement, better health outcomes, increased loyalty, and higher patient satisfaction. Prior to joining Kaiser Permanente, Raia held leadership and technology roles at Blue Shield of California, Advanced Data Exchange, Hewlett Packard and Apple, among others. She holds a Master of Science in management from Purdue University and a Bachelor of Science in management from Miami University.
Visit innovage.com for more information.
