DENVER (July 27, 2021)—InnovAge Holding Corp. announced that three of its LIFE centers in Pennsylvania have been certified as Patient-Centered Medical Homes (PCMH) by the National Committee for Quality Assurance (NCQA). The Company’s Allegheny, Germantown and St. Bart’s centers were recognized for their commitment to delivering quality, patient-centered care. NCQA is an independent, not-for-profit organization dedicated to assessing and reporting on the quality of a wide range of healthcare organizations to help consumers, employers and others make more informed health care choices.
In some communities, including Philadelphia, the Program of All-inclusive Care for the Elderly, or PACE, is known as LIFE. Earning PCMH Certification demonstrates InnovAge’s commitment to team-based care and practice; knowing and managing patients; patient-centered access and continuity; care management and support; care coordination and care transitions; and performance measurement and quality improvement.
“This recognition by NCQA is a culmination of more than a year’s worth of hard work by the interdisciplinary care teams and leadership at these centers, and it is symbolic of our Company’s commitment to delivering the highest level of services and individualized care to each and every one of our participants,” said InnovAge President and CEO Maureen Hewitt. “Our quality of care is among the reasons our participants reported an 89% satisfaction rate in our last survey in June 2020.”
Hewitt added, “We continue to pursue PCMH Certification for all of our eligible PACE centers nationwide—beyond state and federal requirements—as it is an important benchmark for assessing the success of our ongoing focus on standardizing policies and procedures, comprehensive care coordination and continuous quality improvement, to the benefit of those we serve.”
The three Pennsylvania centers are the latest InnovAge sites to receive PCMH Certification. The Company’s Colorado PACE centers, located in Aurora, Denver, Lakewood, Northern Colorado, Pueblo and Thornton, have been certified annually since 2015, collectively making them the only PACE program nationally to have achieved and maintained this certification. The Company’s Albuquerque center has received certification annually since 2017.
“The PCMH is a model of care that puts patients at the forefront of care,” said NCQA president Margaret E. O’Kane. “Practices that earn recognition show that they have made a commitment to providing quality improvement within their practice and a patient-centered approach to care.”
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