The Freedom Alert Max secured approval to be procured through the US General Services Administration

LOUISVILLE, Kentucky—LogicMark, Inc., a provider of personal emergency response systems (PERS), health communications devices and advanced technology for the growing personal care and safety economy, announced a breakthrough in senior care access. The company’s Freedom Alert Max, its latest medical alert innovation, has secured approval to be procured through the U.S. General Services Administration (GSA). This approval allows agencies, including the Veterans Administration (VA), to purchase and distribute the Freedom Alert Max to the communities they serve.

This latest milestone expands LogicMark’s federal portfolio, with the Freedom Alert Max joining the Freedom Alert Mini on a list of government-approved health technologies available for aging adults and families in need nationwide.

LogicMark said it has worked as an approved and preferred vendor of the U.S. government through a GSA contract for over 17 years, providing the company with exclusive procurement opportunities. This long-standing relationship has enabled LogicMark to build deep relationships with critical government agencies like the VA, which delivers LogicMark devices through an extensive network of its VA hospitals, VA pharmacies, outpatient clinics and community health centers. LogicMark offers a direct-to-patient option, ensuring veterans receive this vital technology and are educated on setup and usage.

“We are deeply honored to continue serving as a trusted provider of medical alert systems to the VA and other government agencies," said Chia-Lin Simmons, president and CEO of LogicMark. "The Freedom Alert Max is our most advanced medical alert device yet, and this approval brings greater accessibility to the technology for veterans and seniors. Our nation’s aging population is growing. They are the most vulnerable to falls and other health incidents, and it’s our mission to give them safer, longer and happier lives with the help of technology. Veterans, especially, rely on the VA for health, safety and security, and we’re excited to bring the Freedom Alert Max’s benefits to this important group.”

By merging the 24/7 reassurance of a monitored medical alert device with the convenience of a cell phone, the Freedom Alert Max addresses the need for modern, mobile technology for seniors, and peace of mind for caregivers, in a single device. The most advanced medical alert system, it features over-the-air updates, specialized geofencing for patients with dementia and Alzheimer's, cellular communication technology, AI-powered fall detection and more:


  • 24/7 U.S.-based professional monitoring with trained specialists ready to respond
  • Advanced mobile, 4G LTE Technology ensuring instant connectivity
  • AI-enhanced fall detection that automatically triggers alerts without user input
  • Customizable geofencing location boundaries, monitoring user movement
  • GPS location services enabling rapid emergency response
  • Simple touch screen and form factor
  • Real-time caregiver emergency alerts delivered to designated contacts
  • Reliable, two-way communication even in challenging environments
  • Unlimited, non-emergency calls promoting regular family connection
  • Emergency video capability allowing visual assessment during critical situations
  • Pre-programmed Crisis and Suicide Lifeline (988) connection for immediate mental health support
  • Care Village Caregiver app for seamless device pairing (available on iOS and Android)

The Freedom Alert Max is available direct-to-consumer at logicmark.com and through an expanding network of dealers and distributors across the U.S.