MobileHelp Announces New DUO Mobile Personal Emergency Response System

BOCA RATON, Fla. (Jan. 2, 2014)—For seniors embracing an independent lifestyle, MobileHelp, a leader in Mobile Personal Emergency Response System (M-PERS) solutions, today introduced its new Cellular DUO System. DUO is a medical alert system supporting fall detection and online health applications without the need for a landline in the home. MobileHelp’s Cellular DUO system extends the company’s cellular M-PERS offering, and is the industry’s first and only dual system with a cellular home base station and mobile device, enabling those who do not have a landline phone to have emergency protection both at home and away from home. With MobileHelp’s optional Fall Button, the Cellular DUO System is also the industry’s first and only dual system to feature automatic fall detection. The Fall Button detects falls and automatically initiates an emergency call, even if the user is unable to press the button. “We know that in the U.S. alone, more than 12 million seniors will experience a fall in any given year—and that more than 40 percent of those falls will occur outside of the home,” said Robert Flippo, MobileHelp CEO. “We designed the Cellular DUO System to provide our clients with the extra protection they need combined with the freedom they want.” Operating on AT&T’s nationwide cellular network, the Cellular DUO System combines the flexibility of a wireless device with the security of a PERS system: A single press of the button immediately sends an alarm to a 24-hour staffed emergency call center where an operator will have instant access to the user’s basic medical history, location and emergency contacts. The Cellular DUO System offers all the features of the original Cellular Classic system with the added feature of a mobile device offering the user protection anywhere they go. The cellular base station’s lighted display enables delivery of Medication Reminders, the first of MobileHelp Connect interactive health applications, target release Q1 2014. The MobileHelp Cellular DUO System includes a cellular base station, a Mobile Device with mobile pouch and portable cradle charger, and choice of a waterproof neck pendant or wrist button which should be worn at all times. Also incorporated with the system is MobileHelp Connect an innovative online portal, which provides event notification and online tracking platform for customers, families and caregivers. Visit mobilehelp.com.