DURYEA, Penn. (November 19, 2018)—Quantum Rehab has launched Interactive Assist, a new app that provides a direct real-time connection from a powerchair’s electronics to a provider’s programming station.
The connection provides the technician with full system and diagnostic information along with tools, such as a real-time mirror image of the powerchair’s electronics display, to eliminate wasteful service trips.
"For both providers and consumers, Interactive Assist saves time, money and frustration,” said Jay Brislin, vice president of Quantum Rehab. “We didn’t just want data snapshots. We developed [an] app that features live, real-time monitoring, mirroring access, and the ability to adjust certain parameters. All of this saves the provider a service call, expedites service for the consumer, and helps the provider identify what issue may require a physical service call.”
Interactive Assist works via an app that is available for download in the Apple App Store and Google Play Store. The consumer links his or her controller to the app using a smart device, and a secure connection is made to the provider. From there, the provider or technician can view every aspect of the powerchair’s electronics in real time, even as it operates. While connected, the consumer and provider can also communicate via text chat.
Visit quantumrehab.com for more information.
