Top Franchisor of the Year: Home Instead Senior Care

OMAHA, Neb. (Feb. 4, 2014)—Home Instead Senior Care, the leading global provider of in-home, nonmedical care services for seniors, was named the Top Franchiser of the Year by Franchise Business Review. This is the fourth consecutive year Home Instead has received the honor of top overall franchisor. This prestigious award comes from the only program to rank companies based solely on actual franchisee satisfaction. In 2013 Home Instead Senior Care network surpassed the 1,000 franchise mark and announced it expansion into Mexico, China and the province of Quebec, Canada. Home Instead was selected for the Top Franchiser awards based on a survey of more than 26,000 franchise owners, representing 350 brands. Participants rated, reviewed and ranked their satisfaction with top performing franchise systems across a range of benchmarks, including their franchise experience, market area and business lifestyle. Support offered to Home Instead franchise owners includes:

• World-class education and training, including industry-leading training programs for CAREGivers and family members; a new-owner training program at Home Instead headquarters; onsite visits from business performance coaches; e-learning; and Web-based resources
• Local marketing and public relations support
• Professionally created marketing tools, programs and how-to guidelines
• Mentoring programs and discussion boards for sharing experiences and insights with other franchise owners
• Access to the annual Home Instead international convention, local meetings and other networking or learning events
• 24-7 business and technical support. One of Home Instead's most in-demand services is its new Alzheimer's and Other Dementias CARE: Changing Aging Through Research and Education program.

This first-of-its-kind Alzheimer's care training is offered to Home Instead CAREGivers and is also made available free of charge for family caregivers. The training encourages mental engagement to help older adults remain safely at home and in familiar surroundings as long as possible. CAREGivers and family members learn to appreciate and adapt to the mindsets of their loved ones to help manage various behavioral symptoms. "The year 2013 was a great year for franchising as a whole, and the senior-care industry continues to be one of the top sectors for franchisee satisfaction overall," said Michelle Rowan, president, Franchise Business Review. "It's clear that Home Instead's dedication to its franchisees and the broader industry sets them apart as they are constantly looking for ways to add value and support to their network." Visit homeinstead.com.