WATERLOO, Iowa (Sept. 17, 2013)—Service management consultant Richard Fuller’s “RFC Labor Guide” will be available to VGM Group and U.S. Rehab members at a discounted rate.
“We’re pleased to announce our contract with Richard Fuller, who has more than 29 years of experience in the complex rehab technology and HME industries, with an emphasis on power wheelchair technology and service management,” said Greg Packer, U.S. Rehab president.
“The labor guide provides an accurate and consistent basis for determining labor charges for repairs of complex rehab and HME products. It improves labor revenue and simplifies the transfer from service order to well-prepared claim.”
Fuller has had positions in product management, training and education, service management and quality assurance, and has an extensive background as an instructor and seminar facilitator. He is an active member of the National Association of Service Managers. Learn more at vgm.com.
