Text reading "Salary & Staffing 2023 Survey" with various illustrated people sitting on the words.
Take a look at the staffing and salary trends in the homecare industry.
Thursday, April 27, 2023

When we first started reporting salary survey data a decade ago (back then, it was as part of our January 2013 industry forecast), the homecare world was focused on the possibility of competitive bidding expanding and threats to the home medical equipment (HME)market, and we asked about how hiring and pay might change if things went poorly.

There are still plenty of perils today for both HME and in-home care providers—inflation, economic instability, reimbursement pressures and supply chain issues, among others—but now, employment itself is a dominant one. Almost 100% of homecare agencies say that direct worker shortages have had a negative impact on their businesses.

And it’s not just a crisis in caregivers: There are 3 million fewer Americans working today compared to this time in 2020. That leaves all hiring companies stretched, as there are 10 million job openings in the U.S.—but only 5.7 million unemployed workers.

In the following pages, we take a look at staffing and benefits trends in the homecare industry. We hope this report helps you determine how your organization compares to others. Thank you to all who participated.

Note: Some charts may add up to less than 100 due to rounding. Others total above 100 because respondents selected more than one option. In some cases, answers with low percentages may have been combined. 

Home Medical Equipment Providers

HME: Organizational Profile

Chart for "My organization provides" DME only: 65%, Hospital with HME/DME: 20%, Retail HME pharmacy/drug store: 20%, Other: 13%Number of employees bar graphNumber of locations graphWhat benefits does your company/organization offer graphAnnual gross revenue in 2022 pie chart

HME: Individual Profile

Are you salaried or hourly graphWhat job title best describes your salaried position graphIf you received a raise, what was it based on graphDid you receive a raise in 2022 graphHow long have you been in your role graphDoes your company pay commission or sales incentives for specialty product categories graphWhich specialty product categories receive commissions or incentives graph

HME: What Changed

What's your biggest staffing challenge graphWere any of your 2022 staffing changes partly or completely a direct result of ongoing COVID-19 pandemic? If yes, how? graphIf you are adding new or increasing staff in 2023, in which areas do you plan to do so? graphWere any of your 2022 staffing changes partly or completely a direct result of the competitive job market? graphHow did staffing change at your organization in 2022? graph

Home Health Agencies

HHA: Organizational Profile

My organization provides: graphNumber of locations graphHow many full-time employees do you have? graphWhat benefits does your company/organization offer? graphAnnual gross revenue in 2022

HHA: Individual Profile

Are you salaried or hourly graphWhat job title best describes your salaried position graphHow long have you been in your role graphIf you received a raise, what was it based on graphDid you receive a raise in 2022 graphWhat is your highest degree graph

HHA: What Changed

Were any of your 2022 staffing changes partly or completely a direct result of ongoing COVID-19 pandemic? If yes, how? graphHow did staffing change at your organization in 2022? graphWere any of your 2022 staffing changes partly or completely a direct result of the competitive job market? graphWhat is your greatest staffing challenge graph