On the heals of bad news about the discounts offered to Medicare in round one of competitive bidding, some providers are pondering their options for managing

Still struggling with what to say to your members of Congress about the bidding program? Try these sound bites to help explain what's wrong: CMS must

If it hadn't been for his dad, Chris Depew might never have come up with the idea for the Respiratory Equipment Supply Team, or R.E.S.T. Depew's dad loves

Medtrade Spring attendees expecting a somber show and bleak industry forecast instead were re-energized as industry efforts in Washington, D.C., took

When a company is small, its marketing may consist only of a logo and delivering what is asked and required on initial personal relationships. As the

Walking through an HME company, it is easy to see from the outside in. I first get a lay of the land, looking to find the real personality behind the

It is not necessary to change. Survival is not mandatory. This is a quote from W. Edwards Deming, one of the greatest business minds ever, whose writing

Does your company have a vision statement? A mission statement? If so, do you follow them? Have you analyzed your billing department to see how it might

A land mine may have taken both of Jay Humphries' legs and his left eye, but it didn't claim his wings. The 37-year-old Army vet still takes to the skies

The month of May rings in a new winner in our DME MAC Attack for the highest denial rate on product code K0823 - Group 2 standard power wheelchair. NHIC